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Billing Roundtables

Bi-weekly virtual meetups covering proration logic, revenue recognition standards, and enterprise billing migrations.

Every other ThursdayRegister next session
ANSWERED
SK
JM
AL

Best practice for handling mid-cycle plan upgrades without confusing customers?

We're seeing high support ticket volume around plan changes. Looking for the cleanest UX approach that Recura's proration handles automatically...

14 replies342 views2 hours ago
DISCUSSION
TR
MK

Share your dunning email templates — what's your best-performing copy?

After A/B testing 6 different dunning sequences, our recovery rate jumped from 61% to 88%. Here's what changed: subject line, timing, and tone...

38 replies1.2K views1 day ago
FEATURE REQUEST
PL
CM
RO

Multiple payment methods per customer — fallback logic?

Is there a native way to configure backup payment methods in Recura, or do we need to handle that via API? Looking at enterprise customers who want corporate card + personal card fallback...

22 replies890 views3 days ago
ANSWERED
NB
ES

How to handle annual contracts with monthly drawdown against a committed amount?

Enterprise customer signed an annual contract for $120K but wants to be invoiced $10K/month against it. How do I model this in Recura without creating 12 separate invoices manually?

9 replies567 views5 days ago
ANNOUNCEMENT
Re

Recura changelog — June 2025: smart dunning v2, multi-entity GA, new analytics module

The Recura team here. This month we shipped a completely rebuilt dunning engine with per-customer override support, general availability of multi-entity billing, and the new revenue analytics module...

47 replies3.4K views1 week ago
WORKFLOW
TA
BK
SR

My complete Recura + Salesforce + Slack automation — how I eliminated manual billing ops

Sharing the full setup that reduced our billing ops time from 20 hours/month to under 2 hours. Recura webhooks -> Salesforce deals -> Slack digest. Zapier handles the glue...

61 replies2.1K views2 weeks ago

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